Support Board
Date/Time: Mon, 13 Jan 2025 05:20:08 +0000
Post From: Chart zoom out level
| [2017-03-29 04:00:21] |
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Your software is complex to use and lacks user friendliness people are used to with windows applications,
We do not think this is a fair comment and it is not even considered a negative. Considering a lot of the garbage user interfaces out there like especially what Microsoft is doing, Sierra Chart is absolutely superior. We stand by what we offer and we are extremely proud of it, and it is going to remain consistent and stable. If you are not happy, then we recommend using another program. Sierra Chart clearly is not for you with this kind of comment.Notice: Suggestions (Currently not accepting)but I had faith in what I was reading on the support boards. There has been nothing misleading stated here by us.I'm simply saying that there are many features offered that are only average when instead they could be really useful.
Considering the wealth of advanced functionality Sierra Chart offers, this is hardly true.Since you brought up volume filtering. My previous request was specifically regarding volume filtering for cumulative delta. Every software I have ever used for cumulative delta has allowed this. This is not complex stuff, if it is, then your overall architecture design is flawed. It should be minimal effort to add an input into the indicator to allow for filtering - if it is, your design is flawed. Sspeaking from one software developer to another, it really is that simple. Sierra Chart has a very good internal architecture and is not flawed and this is not simple at all. You simply are not aware of the facts. And you can accomplish this anyway by using multiple charts and overlays. The DOM and the market depth historical tool update the book sluggishly. The market depth historical tool seems to have some sort of heartbeat updating rather than immediately as the orders change. You may think to yourself, so what, its only 1 second (or whatever it is), but it matters. Its enough to measure if those orders got pulled. Bookmap will update the screen way way way more and it will update the book values in a way that feels more snappy. I don't have hard data on the DOM updates because I don't really know how I could collect such, but it definitely feels like its processing the data and displaying it to the user faster and more frequent. You need to adjust the Chart Update Interval: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) The DOM has basic functionality only. Lacks useful features to handle scale-in / out trading. Scale in/out trading is fairly is common trading usage guys. Many many many traders scale in/out around a core position. You need to be able to move orders around instantly and ideally reflect your theoretical average somehow and somewhere. Moving a stack of orders is too tedious currently. All of this is currently supported except the theoretical average which we have only had a couple of requests for. Here are the references:Attached Orders: Scaling Out Chart Trading and the Chart DOM: Modifying and Canceling Orders on the Chart Attached Orders can be modified together when they use the All OCO Groups setting: Attached Orders: OCO Group (Group) implies I am wasting time with useless requests. Our response to this is already publicly stated here:Notice: Suggestions (Currently not accepting) That notice is there to prevent this kind of unnecessary communication to begin with which unnecessarily takes your time and our time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-29 04:02:52
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