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Date/Time: Mon, 13 Jan 2025 05:21:08 +0000



Post From: Chart zoom out level

[2017-03-29 02:24:45]
User19165 - Posts: 346
I emailed that you so we could avoid clutter in the thread and as I said you did not have to reply given your previously mentioned strained resources.

Your comments are not fair here. Sierra Chart offers very very complete and capable functionality . We are also not baiting you into anything. You can evaluate Sierra Chart for up to a month for free, you can also just pay for a single month and make sure it meets your requirements.

Your software is complex to use and lacks user friendliness people are used to with windows applications, so it takes time to learn your way of doing things. 1 month doesn't even come close to being able to explore what I need. Even just setting up chartbooks with my basic contextual views took a couple weeks. Yes, I could have paid for just 1 month at a time, but I had faith in what I was reading on the support boards.

If you are also even aware of the amount of hard work and superior engineering which goes into Sierra Chart, you would have tremendous respect for it. We are confident that nobody even comes close to the quality of engineering that we offer. While sometimes when we make changes or additions, there are some issues, we do get those corrected quickly.


It might also have been you who asked for the ability to do different Volume filtering with some of the volume studies within the same chart. This was not even technically possible and would be extraordinarily difficult to implement. We were very clear, that this simply was something that was not going to come.

I was a software engineer prior to my trading life and I know how hard the work is of coding a quality product. I'm not questioning that at all. I'm simply saying that there are many features offered that are only average when instead they could be really useful.

Since you brought up volume filtering. My previous request was specifically regarding volume filtering for cumulative delta. Every software I have ever used for cumulative delta has allowed this. This is not complex stuff, if it is, then your overall architecture design is flawed. It should be minimal effort to add an input into the indicator to allow for filtering - if it is, your design is flawed. Sspeaking from one software developer to another, it really is that simple.

Chart zoom in/out - zoom out is just seeing more data on the chart. I don't really know how to explain it any clearer. On a 1-tick chart with bid_ask_trade_sync on the DAX you will only get a couple minutes of data on entire screen when the chart is set at its maximum zoom out level. If you were doing this on a more active instrument, it would be worse. I need to see at least the last 10 or so minutes on this detailed chart so I can easily have some sort of recent context and make use of the "historical" aspect of the market depth historical study.

The DOM has basic functionality only. Lacks useful features to handle scale-in / out trading. Scale in/out trading is fairly is common trading usage guys. Many many many traders scale in/out around a core position. You need to be able to move orders around instantly and ideally reflect your theoretical average somehow and somewhere. Moving a stack of orders is too tedious currently.

The DOM and the market depth historical tool update the book sluggishly. The market depth historical tool seems to have some sort of heartbeat updating rather than immediately as the orders change. You may think to yourself, so what, its only 1 second (or whatever it is), but it matters. Its enough to measure if those orders got pulled. Bookmap will update the screen way way way more and it will update the book values in a way that feels more snappy. I don't have hard data on the DOM updates because I don't really know how I could collect such, but it definitely feels like its processing the data and displaying it to the user faster and more frequent.

The point of my email was that the few things I have brought up, are important to make great tools (not just average tools) but the forum staff reply with an arrogance that implies I am wasting time with useless requests. I absolutely do not consider my trading needs to be specialized than many. I'd say every trader using tools such as IRT, Jigsaw, Bookmap would be mentioning the same types of things and more.

Again, there is no need to reply, but I am replying to your previous reply since some of my points did not seem to come across clear to you. I know you can't make software to suit everyone's needs, but I also know that my needs are not really that specialized.