Support Board
Date/Time: Mon, 13 Jan 2025 05:30:56 +0000
Post From: Continuous Charts Download Failing
| [2017-03-28 20:49:57] |
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They need to go to the Infinity AT program executable and right-click on it and select Properties to see if they are running that in Windows XP compatibility mode. We need to understand why it shows they are running Windows XP. It may not be relevant though. If you want us to look into this for them with remote assistance we can do that. Do you know anyone else having a similar problem with data downloading and the exception? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |