Support Board
Date/Time: Mon, 13 Jan 2025 06:24:47 +0000
Post From: Price Retracement Configuration Issue
| [2017-03-26 20:53:29] |
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If there is a problem with an existing Drawing Tool Configuration, then set the configuration as you require and save it again. Here is the documentation: Chart Drawing Tools: Drawing Tool Configuration We are not sure why there is a problem but if you resave the configuration you will not have a problem going forward. I also cant roll back to a previous version (pre 1530) as it seems somethings been introduced in 1530 that means my Chartbooks are incompatible with previous versions.
Why do you say this? Chart Drawings saved in Chartbooks with 1530 or higher, will not be read in an older version, but you can always use backup Chartbooks to access them: Chartbooks (Workspaces): Accessing a Backup Chartbook File Otherwise, there is no issue with going back to a prior version. I can see two 'Tool' Level % in the list so that seems odd.
Please provide an image/screenshot of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-26 20:54:45
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