Support Board
Date/Time: Mon, 13 Jan 2025 06:14:51 +0000
Post From: Disappearing bracket orders (stops and limits)
[2017-03-24 16:54:42] |
Sierra Chart Engineering - Posts: 104368 |
We ended up not contacting Rithmic about this. We now understand why this happens. It is something that we can solve. It is a problem which potentially can occur when there are multiple Trade Accounts for a trading connection. We will have this resolved before the end of the day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |