Support Board
Date/Time: Mon, 13 Jan 2025 02:55:39 +0000
Post From: Unable to connect to Gain server
| [2017-03-22 17:34:29] |
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These are the relevant messages : GAIN Capital FIX Trading: Sending the Logon message. | 2017-03-22 06:25:06
GAIN Capital FIX Trading: Sent heartbeat to server. | 2017-03-22 06:25:36 You are experiencing a problem they said they fixed but it is still occurring. We will let Gain Capital know about it. We first need to get your Gain Capital username. Send that through an Account Support Ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |