Support Board
Date/Time: Mon, 13 Jan 2025 08:39:57 +0000
Post From: Disappearing bracket orders (stops and limits)
| [2017-03-22 16:47:30] |
| |
|
I wanted to get out of the trade early, so I hit 'flatten' All that did was delete my stop and limit, but left the trade live !!! Follow the instructions here and provide us the requested details: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis We will need the latest Trade Activity Log file as you previously provided. We will explain what happened. You can skip the part about the additional cost of the analysis. Please do not come to conclusions as to what the problem is. We will look at the Trade Activity Log and explain what happened. The potential this was actually a problem within Sierra Chart, is next to 0%. There is some other reason, and we will explain it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-22 16:48:07
|