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Date/Time: Mon, 13 Jan 2025 09:10:50 +0000



Post From: Disappearing bracket orders (stops and limits)

[2017-03-22 11:41:46]
Sierra Chart Engineering - Posts: 104368
We want to confirm the problem to make absolutely certain it is not an issue within Sierra Chart. Although we are quite certain about this though.


The attached screenshot shows a picture of the Rithmic bridge program. Every time you select Trade >>Refresh Trade Data from Service you will see a line indicating the number of open orders.

How many open orders are indicated at the time you see the orders disappear? And how many open orders are you instead actually expecting?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
image2017-03-23_003903.png / V - Attached On 2017-03-22 11:40:55 UTC - Size: 11.66 KB - 249 views