Support Board
Date/Time: Mon, 13 Jan 2025 08:54:44 +0000
Post From: Disappearing bracket orders (stops and limits)
| [2017-03-22 11:33:04] |
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The problem is not within the Sierra Chart. At this point, we are recommending discontinuing use of Rithmic. If you cannot do that, then discontinue use of Sierra Chart. We do not want to be blamed for problems which are not ours. Posts like this are very annoying to us when we have no control over this kind of an issue. Our software is very high quality and very reliable. A problem like this should not exist but it exists because of an issue with the Rithmic software/system. We do not favor the use of Rithmic. We recommend CQG or CTS instead. Once again the problem resides with the Rithmic software. Not with Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-22 11:44:15
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