Support Board
Date/Time: Mon, 13 Jan 2025 08:56:44 +0000
Post From: Disappearing bracket orders (stops and limits)
| [2017-03-20 23:27:32] |
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We have confirmed that you are running Sierra Chart versions which are affected by order ID issues when using Rithmic due to limitations of the older Rithmic API software. This must be the cause of the problem. As we said, update immediately. You should have been receiving an update notice for months now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |