Support Board
Date/Time: Mon, 13 Jan 2025 08:50:49 +0000
Post From: Disappearing bracket orders (stops and limits)
| [2017-03-20 23:22:31] |
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We tried to reproduce the problem but we could not. We think we know what the problem could be in your case. You are running an older version of Sierra Chart and the version you are running might be using an older version of the Rithmic API and you could be experiencing some problems related to order IDs due to an integer overflow. Immediately update with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |