Support Board
Date/Time: Mon, 13 Jan 2025 02:33:47 +0000
Post From: Socket gracefully closed
| [2017-03-20 17:12:25] |
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When you say "keeps shutting down", are you referring to the connection to the data feed being lost, or Sierra Chart abnormally shutting down and exiting? This shows a lost connection to the data feed due to a connectivity problem between Sierra Chart on your system and the server: DTC Client (33) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-03-20 12:40:32 *
DTC Client (33) | Socket gracefully closed by remote side. | 2017-03-20 12:40:32 DTC Client (33) | Received socket Close event | 2017-03-20 12:40:32 DTC Client (33) | Initiating close of socket by core. | 2017-03-20 12:40:32 DTC Client (33) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-20 12:40:32 DTC Client (33) | Closed. | 2017-03-20 12:40:32 SC Data - All Services | Disconnected from the server. | 2017-03-20 12:40:32 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2017-03-20 12:40:32 Refer to help topic 1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |