Support Board
Date/Time: Sun, 24 Nov 2024 00:05:35 +0000
Post From: CTS issue
| [2013-08-21 03:46:36] |
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1. The account balance not updating issue with CTS FIX should be resolved in the next release. 2. We will do our best to resolve these order fill processing issues and order alert issues in the next release. However, we have done a technical review of this by the senior engineer and they are seeing that there are some limitations with CTS FIX which need to be addressed by CTS in order to achieve the best and most reliable integration. 3. We are not able to do anything further with CTS historical data. At this point the integration to what is offered by CTS is as best as we can do. 4. What exactly is the problem you see when switching accounts? Your description is not detailed enough for us. Currently Sierra Chart does not filter working orders based upon trade account, so you will see all of them displayed no matter what account is selected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-21 03:47:50
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