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Date/Time: Sun, 12 Jan 2025 19:21:44 +0000



Post From: Missing DATA for EUREX

[2017-03-08 11:25:21]
Sierra Chart Engineering - Posts: 104368
We now see you have set the Service to Barchart:

Current selected Data/Trading service: Barchart | 2017-03-08 07:24:01

Do not use this service! You cannot use that service directly when you have enabled the Sierra Chart Exchange Data Feed. It is incompatible. You never have been accessing the actual Sierra Chart Exchange Data Feed when you have been using that setting.

How long have you been using that setting?

Global Settings >> Data/Trade Service Settings >> Service must be set to SC Data-All Services.

For the missing data issue for Continuous Futures Contracts, refer to:
https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing