Login Page - Create Account

Support Board


Date/Time: Sun, 12 Jan 2025 15:13:16 +0000



Post From: Loading historical e-mini S&P data

[2017-02-21 07:53:38]
Sierra Chart Engineering - Posts: 104368
There definitely should be no trouble with this whatsoever. Therefore perform a Full Reset of the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps


Then follow these instructions again:
http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading

We did try and as expected there was no issue.

The other potential problem is you are not following the instructions exactly. So best to go through them carefully.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-21 07:54:28