Support Board
Date/Time: Sun, 12 Jan 2025 15:06:16 +0000
Post From: question about sugar contract data
| [2017-02-20 23:17:49] |
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I noticed that the tick data (bid, ask, last) for sugar No. 11 contract, which starts trading at 3:30 AM each day, are all the same for the starting few ticks. After a while, bid, ask, and last price become different. We see you are using Interactive Brokers. So you need to ask them about this. The real-time data is coming from the Interactive Brokers data feed.In addition, when downloading tick level data, open columns are all zeros for other commodity, but for sugar No.11, it has some value at the beginning of each trading day, why is that? This is an indication the data is from Interactive Brokers and is not tick by tick data. Refer to: Intraday Data Editor: Editor Controls Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |