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Date/Time: Sun, 12 Jan 2025 15:41:36 +0000



Post From: can you please test this chartbook

[2017-02-20 19:41:12]
Sierra Chart Engineering - Posts: 104368
We want you to test the Chartbook with version 1522 which is the current release.

Test both with Safe Mode and without Safe Mode. This is enabled through the Sierra Chart login window.

If there is no problem when using Safe Mode, then it indicates the problem is with custom studies. In that case refer to help topic 17:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface

You might just need to recompile the custom studies on the current version. While that is normally not necessary, there may have been a change we may have done which inadvertently caused an unexpected problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-20 19:41:55