Support Board
Date/Time: Sun, 12 Jan 2025 14:58:25 +0000
Post From: Errors with IB for vixu16 & vix-201609-cfe-usd-1000
| [2017-02-19 04:54:15] |
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We are sorry, none of this is even remotely close to reasonable. And none of this is reliable. This is an example of something which is inherently impossible to definitively know and unreliable: If that Wednesday or the Friday that is 30 days following that Wednesday is a CBOE holiday
This is not something we are interested in discussing. It is not worth our time and is a detriment to our user base because it takes away time from our primary development which benefits all of our users. We cannot help with this. Our recommendation is to stop using Interactive Brokers and use another supported service that does not have this issue. We have no further comment on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |