Support Board
Date/Time: Sun, 12 Jan 2025 15:32:31 +0000
Post From: quirk with small sierra chart window size
| [2017-02-18 21:05:35] |
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We cannot reproduce this. We have no other reports of this. Also a problem like this is going to be an operating system level problem. Why you see it in one version and not another we do not know. But newer versions of Sierra Chart are built using a newer version of Visual C++. There is nothing we can do to help with this other than to recommend that you use a different computer. You must test on a different computer. This behavior is not within the control of Sierra Chart and Sierra Chart is not causing this behavior. It is the operating system causing the unusual behavior you are seeing. Not Sierra Chart. Please understand that. And once again, we cannot reproduce this and no one else is reporting this. We are intimately familiar with Sierra Chart and when we hear about strange window related issues it is extremely obvious to us that it is an operating system-level problem and it is not something caused by Sierra Chart. So you need to use a different system, use a different version of the operating system. And do a new installation of the operating system and test Sierra Chart on a fresh installation of the operating system. It is not going to help ask us further about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-18 21:20:11
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