Support Board
Date/Time: Sun, 24 Nov 2024 03:30:36 +0000
Post From: Near-Term Development
| [2013-08-17 02:28:08] |
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We did not get to SMS messaging and text-to-speech alerts this week. We will try for next week. At this point, there is an absolute freeze for any new suggestions. Any new suggestions posted on this board will not receive a response although will be briefly reviewed. We must allocate as much time as we can to our critical development to completed before the end of the year. Thank you for your understanding. If there any tiny improvements, or any bugs found, we will attend to those. Otherwise, as we said we will not be responding to any new suggestions for the time being. We are going to aggressively work on getting the new CME data feed out within the next 45 to 60 days. This will be available as an option to those with funded trading accounts. The price is expected to be 35 USD per month. It will be an option that can be used with any Sierra Chart package. If the option is enabled in the middle of the month, this amount will be prorated. This data feed will be fully and seamlessly integrated with the trading service you are already using. There will be no configuration needed to use it. This data feed will only be accessible if you are able to successfully connect to your trading service. This is the method by which we know you have a funded trading account or a demo account provided by your broker. In the case of Interactive Brokers, you will only be able to use an Interactive Brokers live account to get this data feed. Not a paper trading account or demo account. We are not able to reliably distinguish between a paper trading account and a demo account, and Interactive Brokers provides unlimited access to their demo accounts. So we have to block access in each of these cases. This is going to be a very good data feed and we are letting everyone know about it now in order to build up support for it because it has a very high cost to us. Our breakeven point on it is going to be around 200 users. We do not expect to earn any money off of this. The primary reason for this is to provide a quality data feed for trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-18 21:22:22
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