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Date/Time: Sun, 12 Jan 2025 11:46:10 +0000



Post From: Optimus new account

[2017-02-10 04:10:31]
Sierra Chart Engineering - Posts: 104368
We see what the problem is.

CTS T4 FIX | Received trader logon response with CTS username '**'. Text: Login failed: The trader has not completed the market data setup and should login to www.t4login.com and complete the setup page. | 2017-02-09 22:47:17

You need to do this:
Login failed: The trader has not completed the market data setup and should login to www.t4login.com and complete the setup page.

Could you also within Sierra Chart go to Trade >> Trade Service Log and let us know if you see that same message? You should. It should actually appear every 10 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-10 04:11:37