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Date/Time: Sun, 12 Jan 2025 13:04:55 +0000



Post From: question for russell 2000

[2017-02-09 21:17:57]
Sierra Chart Engineering - Posts: 104368
We apologize for not recognizing the underlying issue earlier.

From this documentation:

Interactive Brokers Trading Service: What is Included

It says:

Historical Intraday Data: Yes. Limited amount from Interactive Brokers. When using Sierra Chart Service Package 3 or higher and Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled, the Sierra Chart Historical Data Service is used for major futures contract symbols and US stock symbols, providing at least 5 years of historical Intraday data. The data from the Sierra Chart Historical Data Service is 10-15 minutes delayed. The most recent 10 to 15 minutes will still be downloaded from Interactive Brokers. The historical Intraday data from the Sierra Chart Historical Data Service has a minimum time unit of 1 second when using Service Package 3 and 1 Tick when using Service Package 5.

Although we can see the current contract is 1 Tick data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-09 21:18:24