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Date/Time: Sun, 12 Jan 2025 13:09:10 +0000



Post From: Freeze Up

[2017-02-09 02:21:18]
Sierra Chart Engineering - Posts: 104368
Also in regards to post #12, we hope that you remember about a year ago we asked you if we could connect your system for remote assistance to look into an issue and we offered that more than twice and we were just ignored.

We do not need to work with another user on the issue. One is enough.

We think we are getting closer to understanding the reason for the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing