Support Board
Date/Time: Sun, 12 Jan 2025 13:06:57 +0000
Post From: question for russell 2000
| [2017-02-09 01:15:40] |
| User103949 - Posts: 78 |
|
Btw, when i click edit>>Delete all data and download, i see this symbol unknown error only for TF-201612 contract. I tried the same thing for TF-201703 contract and did not see any error. Below is the log. Software version: 1510 | 2017-02-08 19:12:49 Uses New Spreadsheets | 2017-02-08 19:12:49 Usage end date: 2017-04-03 | 2017-02-08 19:12:49 Enabled for: Advanced Features. | 2017-02-08 19:12:49 Enabled for: Sierra Chart Historical Data Service. | 2017-02-08 19:12:49 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-02-08 19:12:49 Enabled for: INDEXES_DATA_BARCHART | 2017-02-08 19:12:49 Enabled for: CME (Trading Account Required) | 2017-02-08 19:12:49 Enabled for: CBOT (Trading Account Required) | 2017-02-08 19:12:49 Enabled for: COMEX (Trading Account Required) | 2017-02-08 19:12:49 Enabled for: NYMEX (Trading Account Required) | 2017-02-08 19:12:49 Received 1 data feed usernames. | 2017-02-08 19:12:49 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-02-08 19:12:49 Current selected Data/Trading service: Interactive Brokers | 2017-02-08 19:12:49 Chart Update Interval: 20 | 2017-02-08 19:12:49 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-02-08 19:12:49 2017-02-08 19:12:49 Local computer time | 2017-02-08 19:12:49 2017-02-09 01:12:49 Local computer time in UTC | 2017-02-08 19:12:49 2017-02-08 19:12:49 Local computer time in SC Time Zone | 2017-02-08 19:12:49 2017-02-09 01:11:13 Server time in UTC | 2017-02-08 19:12:49 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-02-08 19:12:49 Program path: C:\SierraChart\ | 2017-02-08 19:12:49 Data Files path: C:\SierraChart\Data\ | 2017-02-08 19:12:49 OS Version Number: 6.2 | 2017-02-08 19:12:49 Locale Setting: C | 2017-02-08 19:12:49 TF-201612-NYBOT 1 Min #1 | Reloading chart. | 2017-02-08 19:13:22 Interactive Brokers | Starting real-time market data updates for: TF-201612-NYBOT. ID: 1 | 2017-02-08 19:13:22 Interactive Brokers | Subscribing to Symbol: TF, SecurityType: FUT, Expiration: 201612, Exchange: NYBOT, Primary Exchange: , Currency: , Multiplier: | 2017-02-08 19:13:22 Interactive Brokers | Requesting security definition data for: TF-201612-NYBOT. ID: 1 | 2017-02-08 19:13:22 Intraday data recording state for symbol TF-201612-NYBOT is set to download 'Pending'. | 2017-02-08 19:13:22 Delaying start of download for TF-201612-NYBOT | 2017-02-08 19:13:22 Symbol Error - TF-201612-NYBOT is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2017-02-08 19:13:22 HD Request # 2 | Downloading Intraday chart data for TF-201612-NYBOT to the file TF-201612-NYBOT.scid. Service: ice.us | 2017-02-08 19:13:23 HD Request # 2 | Download start date-time: 2016-12-16 08:28:51.000 | 2017-02-08 19:13:23 HD Request # 2 | Using server: ds7.sierracharts.com port 10149 | 2017-02-08 19:13:23 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2017-02-08 19:13:23 Socket (6) | Connected. | 2017-02-08 19:13:23 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-02-08 19:13:23 HD Request # 2 | Sending historical data logon request message. | 2017-02-08 19:13:23 HD Request # 2 | Requesting Intraday data. Start date-time: 2016-12-16 08:28:51. Record interval: 1. Symbol: RJZ16 | 2017-02-08 19:13:23 HD Request # 2 | Decompressing data. | 2017-02-08 19:13:23 HD Request # 2 | Receiving Intraday data for TF-201612-NYBOT starting at 2016-12-16 08:28:51 | 2017-02-08 19:13:23 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-12-16 08:28:51 | 2017-02-08 19:13:23 Socket (6) | Shutdown and closed. | 2017-02-08 19:13:23 The network socket for historical data has been closed. | 2017-02-08 19:13:23 HD Request # 2 | Received 1 record from 2016-12-16 08:28:51 to 2016-12-16 08:28:51 (0.0 seconds) and wrote 1 record for TF-201612-NYBOT | 2017-02-08 19:13:23 HD Request # 2 | Intraday download COMPLETE for TF-201612-NYBOT. Completion time: 1s. Unique request ID: 1 | 2017-02-08 19:13:23 Removed historical data download ID 1 | 2017-02-08 19:13:23 Real-time Intraday chart data file updates started for TF-201612-NYBOT | 2017-02-08 19:13:23 Intraday chart data file opened for TF-201612-NYBOT | 2017-02-08 19:13:23 Intraday data recording state for symbol TF-201612-NYBOT is set to download 'Pending'. | 2017-02-08 19:13:59 Reloading all charts with filename: TF-201612-NYBOT.scid | 2017-02-08 19:13:59 HD Request # 3 | Downloading Intraday chart data for TF-201612-NYBOT to the file TF-201612-NYBOT.scid. Service: ice.us | 2017-02-08 19:13:59 HD Request # 3 | Download start date-time: 2016-06-28 18:59:59.000 | 2017-02-08 19:13:59 HD Request # 3 | Using server: ds1.sierracharts.com port 10149 | 2017-02-08 19:13:59 TF-201612-NYBOT 1 Min #1 | Reloading chart. | 2017-02-08 19:13:59 TF-201612-NYBOT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF-201612-NYBOT.scid | 2017-02-08 19:13:59 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2017-02-08 19:13:59 Socket (7) | Connected. | 2017-02-08 19:13:59 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-02-08 19:13:59 HD Request # 3 | Sending historical data logon request message. | 2017-02-08 19:13:59 HD Request # 3 | Requesting Intraday data. Start date-time: 2016-06-28 18:59:59. Record interval: 1. Symbol: RJZ16 | 2017-02-08 19:13:59 HD Request # 3 | Decompressing data. | 2017-02-08 19:13:59 HD Request # 3 | Receiving Intraday data for TF-201612-NYBOT starting at 2016-06-29 09:50:17 | 2017-02-08 19:13:59 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-06-29 09:50:17 | 2017-02-08 19:13:59 Socket (7) | Shutdown and closed. | 2017-02-08 19:14:04 The network socket for historical data has been closed. | 2017-02-08 19:14:04 HD Request # 3 | Received 1009436 records from 2016-06-29 09:50:17 to 2016-12-16 08:28:51 (170.0 days) and wrote 1009436 records for TF-201612-NYBOT | 2017-02-08 19:14:04 HD Request # 3 | Intraday download COMPLETE for TF-201612-NYBOT. Completion time: 6s. Unique request ID: 2 | 2017-02-08 19:14:04 Removed historical data download ID 2 | 2017-02-08 19:14:04 Real-time Intraday chart data file updates started for TF-201612-NYBOT | 2017-02-08 19:14:04 Intraday chart data file opened for TF-201612-NYBOT | 2017-02-08 19:14:04 Date Time Of Last Edit: 2017-02-09 01:39:09
|