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Date/Time: Sun, 12 Jan 2025 12:40:14 +0000



Post From: Freeze Up

[2017-02-08 18:45:35]
Sierra Chart Engineering - Posts: 104368
We are not sure why there still is a problem.

Might be best that we actually observe the problem on your system.

Could we call sometime after the close and use remote assistance to look into the problem?

If so, could you make sure your current telephone number is here:

https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo


What we intend to do is install another copy of Sierra Chart on your system and test the Chartbook that is having a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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