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Date/Time: Sun, 12 Jan 2025 11:08:00 +0000



Post From: Renko chart goes to 0 at 06:38 for GC-201702-NYMEX

[2017-02-07 19:00:26]
Sierra Chart Engineering - Posts: 104368
So I think the easiest thing at this point is to change my data feed. I already wrote my own stand-alone IB API client app to manage my trades so I'll try changing my "Data / Trade service settings" to SC Data and see if I encounter this again.
Yes this is what you should do.

Refer to this section here about this:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount

Apparently TWS is transmitting data for some symbols even though that data has not been subscribed to. This we think is the source of the problem. We will look to add filtering for that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing