Support Board
Date/Time: Sun, 12 Jan 2025 11:04:02 +0000
Post From: Renko chart goes to 0 at 06:38 for GC-201702-NYMEX
| [2017-02-07 08:52:03] |
| |
|
Was this change implemented? I'm running Version 1513.
The filtering was released. And that version you are running should have the filtering. There should not have been any problem within the chart itself. So not sure why that is a problem. Anyway, follow the instructions in help topic 2.1.2 to delete the error:https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 The only logical conclusion is the zero data is coming from Interactive Brokers. There is no chance it is coming from the Sierra Chart Exchange Data Feed. We checked at that time and we do not see this zero data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |