Support Board
Date/Time: Sun, 12 Jan 2025 10:56:58 +0000
Post From: Missing DOM data on Eurex
| [2017-02-06 21:47:34] |
| User0123 - Posts: 36 |
|
Software version: 1307 | 2017-02-06 16:13:40 Uses Old Spreadsheets | 2017-02-06 16:13:40 Usage end date: 2017-03-09 | 2017-02-06 16:13:40 Enabled for: Advanced Features. | 2017-02-06 16:13:40 Enabled for: Advanced Features 2. | 2017-02-06 16:13:40 Enabled for: Sierra Chart Historical Data Service. | 2017-02-06 16:13:40 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-02-06 16:13:40 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2017-02-06 16:13:40 Enabled for: EUREX exchange. | 2017-02-06 16:13:40 Received 1 data feed usernames. | 2017-02-06 16:13:40 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-02-06 16:13:40 Current selected Data/Trading service: Interactive Brokers | 2017-02-06 16:13:40 Chart Update Interval: 500 | 2017-02-06 16:13:40 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-02-06 16:13:40 2017-02-06 22:13:40 Local computer time | 2017-02-06 16:13:40 2017-02-06 21:13:40 Local computer time in UTC | 2017-02-06 16:13:40 2017-02-06 16:13:40 Local computer time in SC Time Zone | 2017-02-06 16:13:40 2017-02-06 21:13:40 Server time in UTC | 2017-02-06 16:13:40 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-02-06 16:13:40 Program path: C:\SierraChart\ | 2017-02-06 16:13:40 Data Files path: C:\SierraChart\Data\ | 2017-02-06 16:13:40 OS Version Number: 6.2 | 2017-02-06 16:13:40 Locale Information: C | 2017-02-06 16:13:40 Checking for new symbol settings for ib | 2017-02-06 16:13:40 Symbol settings are up-to-date for ib | 2017-02-06 16:13:41 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2017-02-06 16:13:45 Socket (4) | Connected. | 2017-02-06 16:13:45 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-02-06 16:13:45 Interactive Brokers | TWS server version: 76 | 2017-02-06 16:13:45 Interactive Brokers | Connected. Waiting for account information. | 2017-02-06 16:13:45 IB Account information received. | 2017-02-06 16:13:45 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-02-06 16:13:45 Interactive Brokers | Connected to Live account. | 2017-02-06 16:13:45 Interactive Brokers | Year-Month last connected to Live account: 2017-02 | 2017-02-06 16:13:45 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U775* | 2017-02-06 16:13:45 Interactive Brokers | Connected to data and trading server. | 2017-02-06 16:13:45 Next valid order ID: 16922 | 2017-02-06 16:13:45 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2017-02-06 16:13:45 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2017-02-06 16:13:45 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-02-06 16:13:45 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2017-02-06 16:13:45 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-02-06 16:13:45 Next valid order ID: 16922 | 2017-02-06 16:13:45 IB Account information received. | 2017-02-06 16:13:45 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-02-06 16:13:45 Interactive Brokers | Connected to Live account. | 2017-02-06 16:13:45 Interactive Brokers | Year-Month last connected to Live account: 2017-02 | 2017-02-06 16:13:45 Interactive Brokers | Received Trade Positions download end message for account U775* | 2017-02-06 16:13:45 Interactive Brokers | Requesting historical order fills for account U77*. | 2017-02-06 16:13:50 Interactive Brokers | Received Open orders end message. | 2017-02-06 16:13:50 Mapping ES-201703-GLOBEX to ESH17. Service code: cme | 2017-02-06 16:28:41 SC Exchange Data | Starting real-time market data updates for: ESH17. ID: 1 | 2017-02-06 16:28:41 Using username 0 | 2017-02-06 16:28:41 SC Exchange Data | Connecting to the server ds7.sierracharts.com. Port 443 | 2017-02-06 16:28:41 Intraday data recording state for symbol ES-201703-GLOBEX is set to download 'Pending'. | 2017-02-06 16:28:41 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2017-02-06 16:28:41 HD Request # 2 | Downloading Intraday chart data for ES-201703-GLOBEX to the file ES-201703-GLOBEX.scid. Service: cme | 2017-02-06 16:28:41 HD Request # 2 | Download start Date-Time: 2017-02-06 16:08:39.000 | 2017-02-06 16:28:41 HD Request # 2 | Using server: ds7.sierracharts.com port 10149 | 2017-02-06 16:28:41 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2017-02-06 16:28:41 Socket (13) | Connected. | 2017-02-06 16:28:42 Socket (12) | Connected. | 2017-02-06 16:28:42 HD Request # 2 | Sending historical data logon request message. | 2017-02-06 16:28:42 SC Exchange Data | Connected to server. | 2017-02-06 16:28:42 SC Exchange Data | Sending logon request message. | 2017-02-06 16:28:42 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2017-02-06 16:08:39. Record interval: 0. Symbol: ESH17 | 2017-02-06 16:28:43 SC Exchange Data | Server Name: SC Realtime Server. | 2017-02-06 16:28:44 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2017-02-06 16:28:44 SC Exchange Data | Successfully connected. | 2017-02-06 16:28:44 SC Exchange Data | Restarting real-time data updates for symbol: ES-201703-GLOBEX -> ESH17 | 2017-02-06 16:28:44 HD Request # 2 | Decompressing data. | 2017-02-06 16:28:44 HD Request # 2 | Receiving Intraday data for ES-201703-GLOBEX starting at 2017-02-06 16:08:39 | 2017-02-06 16:28:44 HD Request # 2 | Timestamp of first Intraday data file record written: 2017-02-06 16:08:40 | 2017-02-06 16:28:44 Requesting market depth updates for: ES-201703-GLOBEX if supported. | 2017-02-06 16:28:45 Mapping GC-201704-NYMEX to GCJ17. Service code: comex | 2017-02-06 16:28:45 SC Exchange Data | Starting real-time market data updates for: GCJ17. ID: 2 | 2017-02-06 16:28:45 Requesting market depth updates for: GC-201704-NYMEX if supported. | 2017-02-06 16:28:45 Intraday data recording state for symbol GC-201704-NYMEX is set to download 'Pending'. | 2017-02-06 16:28:45 Socket (13) | Shutdown and closed. | 2017-02-06 16:28:46 The network socket for historical data has been closed. | 2017-02-06 16:28:46 HD Request # 2 | Received 3477 records from 2017-02-06 16:08:39 to 2017-02-06 16:14:59 (6.3 minutes) and wrote 3476 records for ES-201703-GLOBEX | 2017-02-06 16:28:46 HD Request # 2 | Intraday download COMPLETE for ES-201703-GLOBEX. Completion time: 5s. Unique request ID: 1 | 2017-02-06 16:28:46 Removed historical data download ID 1 | 2017-02-06 16:28:46 Real-time Intraday chart data file updates started for ES-201703-GLOBEX | 2017-02-06 16:28:46 HD Request # 3 | Downloading Intraday chart data for GC-201704-NYMEX to the file GC-201704-NYMEX.scid. Service: comex | 2017-02-06 16:28:46 HD Request # 3 | Download start Date-Time: 2017-02-06 16:08:32.000 | 2017-02-06 16:28:46 HD Request # 3 | Using server: ds1.sierracharts.com port 10149 | 2017-02-06 16:28:46 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135 | 2017-02-06 16:28:46 Socket (14) | Connected. | 2017-02-06 16:28:47 HD Request # 3 | Sending historical data logon request message. | 2017-02-06 16:28:47 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2017-02-06 16:08:32. Record interval: 0. Symbol: GCJ17 | 2017-02-06 16:28:48 SC Exchange Data | Clearing market depth for ES-201703-GLOBEX. | 2017-02-06 16:28:48 SC Exchange Data | Clearing market depth for GC-201704-NYMEX. | 2017-02-06 16:28:48 HD Request # 3 | Decompressing data. | 2017-02-06 16:28:49 HD Request # 3 | Receiving Intraday data for GC-201704-NYMEX starting at 2017-02-06 16:08:32 | 2017-02-06 16:28:49 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-02-06 16:08:40 | 2017-02-06 16:28:49 Socket (14) | Shutdown and closed. | 2017-02-06 16:28:49 The network socket for historical data has been closed. | 2017-02-06 16:28:49 HD Request # 3 | Received 406 records from 2017-02-06 16:08:32 to 2017-02-06 16:28:40 (20.1 minutes) and wrote 403 records for GC-201704-NYMEX | 2017-02-06 16:28:49 HD Request # 3 | Intraday download COMPLETE for GC-201704-NYMEX. Completion time: 3s. Unique request ID: 2 | 2017-02-06 16:28:49 Removed historical data download ID 2 | 2017-02-06 16:28:49 Real-time Intraday chart data file updates started for GC-201704-NYMEX | 2017-02-06 16:28:49 Mapping CL-201703-NYMEX to CLH17. Service code: nymex | 2017-02-06 16:28:51 SC Exchange Data | Starting real-time market data updates for: CLH17. ID: 3 | 2017-02-06 16:28:51 Intraday data recording state for symbol CL-201703-NYMEX is set to download 'Pending'. | 2017-02-06 16:28:51 HD Request # 4 | Downloading Intraday chart data for CL-201703-NYMEX to the file CL-201703-NYMEX.scid. Service: nymex | 2017-02-06 16:28:51 HD Request # 4 | Download start Date-Time: 2017-02-06 16:08:32.000 | 2017-02-06 16:28:51 HD Request # 4 | Using server: ds7.sierracharts.com port 10149 | 2017-02-06 16:28:51 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2017-02-06 16:28:51 Socket (15) | Connected. | 2017-02-06 16:28:51 HD Request # 4 | Sending historical data logon request message. | 2017-02-06 16:28:51 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2017-02-06 16:08:32. Record interval: 0. Symbol: CLH17 | 2017-02-06 16:28:51 HD Request # 4 | Decompressing data. | 2017-02-06 16:28:51 HD Request # 4 | Receiving Intraday data for CL-201703-NYMEX starting at 2017-02-06 16:08:32 | 2017-02-06 16:28:51 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-02-06 16:08:41 | 2017-02-06 16:28:51 Socket (15) | Shutdown and closed. | 2017-02-06 16:28:51 The network socket for historical data has been closed. | 2017-02-06 16:28:51 HD Request # 4 | Received 362 records from 2017-02-06 16:08:32 to 2017-02-06 16:28:32 (20.0 minutes) and wrote 361 records for CL-201703-NYMEX | 2017-02-06 16:28:51 HD Request # 4 | Intraday download COMPLETE for CL-201703-NYMEX. Completion time: 0s. Unique request ID: 3 | 2017-02-06 16:28:51 Removed historical data download ID 3 | 2017-02-06 16:28:51 Real-time Intraday chart data file updates started for CL-201703-NYMEX | 2017-02-06 16:28:51 Requesting market depth updates for: CL-201703-NYMEX if supported. | 2017-02-06 16:28:55 SC Exchange Data | Clearing market depth for CL-201703-NYMEX. | 2017-02-06 16:28:55 Mapping GBL-201703-DTB to GGH17. Service code: eurex | 2017-02-06 16:28:57 SC Exchange Data | Starting real-time market data updates for: GGH17. ID: 4 | 2017-02-06 16:28:57 Intraday data recording state for symbol GBL-201703-DTB is set to download 'Pending'. | 2017-02-06 16:28:57 HD Request # 5 | Downloading Intraday chart data for GBL-201703-DTB to the file GBL-201703-DTB.scid. Service: eurex | 2017-02-06 16:28:57 HD Request # 5 | Download start Date-Time: 2017-02-06 16:03:32.000 | 2017-02-06 16:28:57 HD Request # 5 | Using server: ds1.sierracharts.com port 10149 | 2017-02-06 16:28:57 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135 | 2017-02-06 16:28:57 Mapping ZN-201703-ECBOT to ZNH17. Service code: cbot | 2017-02-06 16:28:57 SC Exchange Data | Starting real-time market data updates for: ZNH17. ID: 5 | 2017-02-06 16:28:57 Intraday data recording state for symbol ZN-201703-ECBOT is set to download 'Pending'. | 2017-02-06 16:28:57 Socket (16) | Connected. | 2017-02-06 16:28:58 HD Request # 5 | Sending historical data logon request message. | 2017-02-06 16:28:58 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2017-02-06 16:03:32. Record interval: 0. Symbol: GGH17 | 2017-02-06 16:28:58 HD Request # 5 | Decompressing data. | 2017-02-06 16:28:58 HD Request # 5 | Receiving Intraday data for GBL-201703-DTB starting at 2017-02-06 16:03:32 | 2017-02-06 16:28:58 Socket (16) | Shutdown and closed. | 2017-02-06 16:28:58 The network socket for historical data has been closed. | 2017-02-06 16:28:58 HD Request # 5 | Received 1 record from 2017-02-06 16:03:32 to 2017-02-06 16:03:32 (0.0 seconds) and wrote 0 records for GBL-201703-DTB | 2017-02-06 16:28:58 HD Request # 5 | Intraday download COMPLETE for GBL-201703-DTB. Completion time: 1s. Unique request ID: 4 | 2017-02-06 16:28:58 Removed historical data download ID 4 | 2017-02-06 16:28:58 Real-time Intraday chart data file updates started for GBL-201703-DTB | 2017-02-06 16:28:58 HD Request # 6 | Downloading Intraday chart data for ZN-201703-ECBOT to the file ZN-201703-ECBOT.scid. Service: cbot | 2017-02-06 16:28:58 HD Request # 6 | Download start Date-Time: 2017-02-06 16:13:31.000 | 2017-02-06 16:28:58 HD Request # 6 | Using server: ds7.sierracharts.com port 10149 | 2017-02-06 16:28:58 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2017-02-06 16:28:58 Socket (17) | Connected. | 2017-02-06 16:28:58 HD Request # 6 | Sending historical data logon request message. | 2017-02-06 16:28:58 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2017-02-06 16:13:31. Record interval: 0. Symbol: ZNH17 | 2017-02-06 16:28:58 HD Request # 6 | Decompressing data. | 2017-02-06 16:28:58 HD Request # 6 | Receiving Intraday data for ZN-201703-ECBOT starting at 2017-02-06 16:13:31 | 2017-02-06 16:28:58 HD Request # 6 | Timestamp of first Intraday data file record written: 2017-02-06 16:13:49 | 2017-02-06 16:28:58 Socket (17) | Shutdown and closed. | 2017-02-06 16:28:58 The network socket for historical data has been closed. | 2017-02-06 16:28:58 HD Request # 6 | Received 383 records from 2017-02-06 16:13:31 to 2017-02-06 16:28:54 (15.4 minutes) and wrote 381 records for ZN-201703-ECBOT | 2017-02-06 16:28:58 HD Request # 6 | Intraday download COMPLETE for ZN-201703-ECBOT. Completion time: 0s. Unique request ID: 5 | 2017-02-06 16:28:58 Removed historical data download ID 5 | 2017-02-06 16:28:58 Real-time Intraday chart data file updates started for ZN-201703-ECBOT | 2017-02-06 16:28:58 Requesting market depth updates for: GBL-201703-DTB if supported. | 2017-02-06 16:29:00 SC Exchange Data | Clearing market depth for GBL-201703-DTB. | 2017-02-06 16:29:00 |