Support Board
Date/Time: Sun, 12 Jan 2025 09:36:29 +0000
Post From: problem with the SC interpretation / parsing of Options on Futures volume data
| [2017-02-02 08:49:24] |
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What we are willing to do is if you provide us a chart image without any studies for a futures option symbol following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We will then send it to them and explain what the problem is and see what they say. But after you open the chart we want you to re-download the data with Edit >> Delete All Data and Download before taking an image of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |