Support Board
Date/Time: Sun, 12 Jan 2025 09:45:45 +0000
Post From: problem with the SC interpretation / parsing of Options on Futures volume data
| [2017-02-02 08:26:05] |
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ps: I dont agree with your statement that it is IB problem - their IB TWS charts do WORK correctly, the SC charts don't with IB data - so it is your responsibility to contact them, enquire about the nature of the problem and then fix SC Charts No, this is not correct. It is the responsibility of Interactive Brokers to be competent and capable and when you show them the historical data being received, they should recognize the problem and resolve it. Our experience with them is not good, and we will not get involved with it and we are more than happy to lose the business over this. Case closed. When the options data is provided, there will be full Intraday history and all options symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-02 08:27:10
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