Support Board
Date/Time: Sun, 12 Jan 2025 09:43:57 +0000
Post From: latency
| [2017-02-01 17:33:27] |
| |
|
At this point, this could be some networking issue and not a problem on our server. At least in regards to CL and ZS. The 2 users who we have reporting a problem are both in Germany. Our logging does show at times about a 6 second delay with GGH17. Based on our analysis the origin of this is on the Barchart side. We are still looking into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-01 17:34:54
|