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Date/Time: Sun, 12 Jan 2025 07:58:55 +0000



Post From: Disconnects with CQG data feed with AMP Futures

[2017-01-31 00:30:23]
Sierra Chart Engineering - Posts: 104368
We think this is a CQG problem because we have been hearing about this a lot lately with CQG.

We need to get the users Message Log. Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Easiest thing to do is to use the "Send for Analysis" button and let us know through an account support ticket when that is done:

https://www.sierrachart.com/usercp.php?page=SupportTickets

We will need to know the users Sierra Chart Account Name.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing