Support Board
Date/Time: Sun, 12 Jan 2025 07:58:55 +0000
Post From: Disconnects with CQG data feed with AMP Futures
[2017-01-31 00:30:23] |
Sierra Chart Engineering - Posts: 104368 |
We think this is a CQG problem because we have been hearing about this a lot lately with CQG. We need to get the users Message Log. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Easiest thing to do is to use the "Send for Analysis" button and let us know through an account support ticket when that is done: https://www.sierrachart.com/usercp.php?page=SupportTickets We will need to know the users Sierra Chart Account Name. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |