Support Board
Date/Time: Sun, 12 Jan 2025 00:58:42 +0000
Post From: Chart Data Loading Thread: Exception caught
| [2017-01-16 15:32:25] |
| Viacheslav Malafeev - Posts: 88 |
|
Hi. I have been receiving this for the last few days, along with some "Windows errow code 8" (memory) issue. The exception is caught when trying to reload the chart. Here is the log. Software version: 1506 | 2017-01-16 10:31:30 Uses New Spreadsheets | 2017-01-16 10:31:30 Usage end date: 2017-02-15 | 2017-01-16 10:31:30 Enabled for: Advanced Features. | 2017-01-16 10:31:30 Enabled for: Sierra Chart Historical Data Service. | 2017-01-16 10:31:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-01-16 10:31:30 Current selected Data/Trading service: Rithmic Trading | 2017-01-16 10:31:30 Chart Update Interval: 300 | 2017-01-16 10:31:30 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-01-16 10:31:30 2017-01-16 10:31:30 Local computer time | 2017-01-16 10:31:30 2017-01-16 15:31:30 Local computer time in UTC | 2017-01-16 10:31:30 2017-01-16 10:31:30 Local computer time in SC Time Zone | 2017-01-16 10:31:30 2017-01-14 04:50:35 Server time in UTC | 2017-01-16 10:31:30 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-01-16 10:31:30 Program path: C:\SierraChart\ | 2017-01-16 10:31:30 Data Files path: C:\SierraChart\Data\ | 2017-01-16 10:31:30 OS Version Number: 6.2 | 2017-01-16 10:31:30 Locale Setting: C | 2017-01-16 10:31:30 GCG7-COMEX Renko 2t #30 | Reloading chart. | 2017-01-16 10:31:36 Chart Data Loading Thread: Exception caught. | 2017-01-16 10:31:36 * Chart Data Loading Thread: Load canceled. | 2017-01-16 10:31:36 |