Support Board
Date/Time: Sun, 22 Dec 2024 10:50:09 +0000
Post From: Unable to e-mail the Alert notification due to an error
| [2013-08-13 13:44:54] |
| namlem - Posts: 94 |
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Hello SC Team, One Chartbook was created with one instance of SC (same version), later that Charbook was copied to a folder where another instance of SC lies. This instance works well and sends mail alerts w/o any problems, however when I opened copied Chartbook in this instance and got an alert from the chart (using spreadsheet), it could not be sent, please see the message from the error log: HTTP request #4 returned the following error: Windows error code 12152: The server returned an invalid or unrecognized response | 2013-08-13 11:43:30 HTTP request #1 returned the following error: Windows error code 12152: The server returned an invalid or unrecognized response | 2013-08-13 11:43:30 Unable to e-mail the Alert notification due to an error. | 2013-08-13 11:43:30 HTTP request #2 returned the following error: Windows error code 12002: The operation timed out | 2013-08-13 12:33:30 Unable to e-mail the Alert notification due to an error. | 2013-08-13 12:33:30 HTTP request #2 returned the following error: Windows error code 12002: The operation timed out | 2013-08-13 13:31:31 also, after that alert, I received an alert from the Chartbook which was always opened in this SC instance and alert was sent successfully. as far as I understand the email address specified in one place - Global Settings - General Settings - General 1 tab. could you please suggest some solution? Thank you Date Time Of Last Edit: 2013-08-13 14:07:46
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