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Date/Time: Thu, 21 Nov 2024 22:26:42 +0000



Post From: Data is not streaming real time.

[2013-04-04 01:24:21]
Sierra Chart Engineering - Posts: 104368
Cannot think of any reason why the market data requests would not be sent. Never heard of a case were that has occurred. Maybe the FIX adapter is only set up for orders and not market data.

We can contact you and use remote assistance to see how we can help with this.

Could you please enter your telephone number on your Sierra Chart account and let us know when that is done. Instructions:
To change your personal information including e-mail address, password and other information, login to the Account Management system located here:

https://www.sierrachart.com/usercp.php

For automatic login, select "Help >> Purchase/Account Management", on the Sierra Chart menu.

On the Purchase and Account Management page, click the "Manage Account Information" link.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-04 01:25:21