Support Board
Date/Time: Sat, 11 Jan 2025 16:52:38 +0000
Post From: Interactive Broker Trade Query
| [2016-12-21 04:52:48] |
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Could you advise in such a situation when a cancel order failed and a new position established from the flatten function, would it be possible that there is a lag in getting the position update from IB?
Yes this is the case here. There was a seven second delay as you can tell from the Trade Activity Log.Would such a problem occur if I used a different broker/data provider? Yes, this for sure would help.CQG is fine. Also consider CTS: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |