Support Board
Date/Time: Sat, 11 Jan 2025 16:55:35 +0000
Post From: Interactive Broker Trade Query
| [2016-12-20 18:53:31] |
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You invoked the Flatten and Cancel operation about a half second before the stop order filled. It is very clear the Flatten operation was invoked. There is no mistake about that. Perhaps it was inadvertent on your part. Also the Stop Attached Order could not be canceled as is indicated by this line: ActivityType Symbol DateTime OrderActionSource InternalOrderID ServiceOrderID OrderType PositionQuantity Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID FillExecutionServiceID HighDuringPosition LowDuringPosition
Order CL-201701-NYMEX 2016-12-16 02:36:19.146 IB error 201: Order rejected - reason:Cannot cancel the filled order 3652 1197 Stop 1 Sell 50.99 Error 50.99 1 U** Close Make sure there is no keyboard shortcut set up for Flatten and Cancel: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#KeyboardShortcuts My PC rebooted overnight due to Windows update and somehow the latest chartbook setting was not saved. In the next release changes to the Simulation Mode setting will be immediately saved to the configuration file. Also, if I am correct, your orders are "not" in the order books, but are kept on the platform, so if you have a fast moving market, then this can also cause trouble. In this particular case all orders were with Interactive Brokers because a server-side bracket order was being used.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-20 18:54:40
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