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Date/Time: Sat, 11 Jan 2025 20:44:53 +0000



Post From: DOMs not loading data, Please Advise

[2016-12-20 18:00:46]
Sierra Chart Engineering - Posts: 104368
But usually the DOMs load fine with current RT data and then the volume only resets at 9:30. Today the DOM itself remained blank until 9:30
You need to make sure that the Session Times spans the full 24 hours for a Trade DOM. We will explain later how to set the Volume Profile to be the day session only.

Still have no DOM.
Regarding post #3, enter your telephone number here so we can look into this:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

We will call and use remote assistance to look into this. Let us know when you have updated your telephone number.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-20 18:02:06