Support Board
Date/Time: Sat, 11 Jan 2025 16:56:58 +0000
Post From: Interactive Broker Trade Query
| [2016-12-19 16:50:18] |
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We need to look at the Trade Activity Log. Follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/TradeActivityLogAnalysis.php#SupportAssistedTradeActivityLogAnalysis It says there is a cost for this. There is going to be no cost in this case. It is not difficult for us to look into. We will require the Trade Activity Log file as requested by the instructions. You can attach it here following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile By default it should be privately attached. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-19 16:51:07
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