Support Board
Date/Time: Sat, 11 Jan 2025 17:07:41 +0000
Post From: Historical Data Download Failed
| [2016-12-08 20:16:28] |
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This is the problem: HD Request # 4 | Error downloading historical Intraday data for TF FMZ0016!-NYBOT. Error downloading historical Minute data. Error: bad input | 2016-12-08 16:18:25
This issue will be resolved in the next release of Sierra Chart coming out by tomorrow morning. At that time update following these instructions: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate And follow the instructions here to re-download the missing data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart We also recommend using CQG or CTS instead of Rithmic: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php http://www.sierrachart.com/index.php?page=doc/CTS_T4.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |