Support Board
Date/Time: Sat, 11 Jan 2025 17:44:44 +0000
Post From: can't log in Rithmic
| [2016-12-07 19:31:37] |
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We think we may have a temporary solution for you. Follow the instructions here and install version 1480 https://www.sierrachart.com/index.php?page=doc/download.php#Rollback It could be that the updated C++ Rithmic API that Sierra Chart is using has the compatibility problem with Vista even though they say they do not support anything earlier than Windows 7. 1480 does not use the newest API from Rithmic. So the problem may be solved this by using 1480 or earlier. Let us know if that works. This at least will get you working for now. However, it is in your interest, to update some of your systems to Windows 7 or later. This is good to do regardless of this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-07 19:32:21
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