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Date/Time: Sat, 11 Jan 2025 10:04:04 +0000



Post From: problems with downloading intraday data on CQG stream

[2016-11-15 10:27:22]
Sierra Chart Engineering - Posts: 104368
Contact your broker for the necessary authorizations on the CQG system.

These are some of the relevant messages:


HD Request # 16 | Error downloading historical Intraday data for F.US.ZNAZ16. Time and sales data for instrument F.US.ZNA (corresponding to ID = 24) is not allowed.Result=103. Num Quotes=0 | 2016-11-09 20:26:05

HD Request # 416 | Error downloading historical Intraday data for F.US.HTSH17. Time and sales data for instrument F.US.HTS (corresponding to ID = 31) is not allowed.Result=103. Num Quotes=0 | 2016-11-15 01:40:58


CQG FIX Trading | Market data subscription for F.US.HSIX16 was unsuccessful. Text: Real-time data for instrument F.US.HSI (corresponding to ID = 36) are not allowed. | 2016-11-15 01:55:28
Symbol Error - F.US.HSIX16 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.HSI (corresponding to ID = 36) are not allowed. | 2016-11-15 01:55:28

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-15 10:30:10