Support Board
Date/Time: Sat, 11 Jan 2025 10:02:13 +0000
Post From: SC keeps disconnecting...
| [2016-11-15 01:50:33] |
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In response to post #4, this is very unusual. We think we remember this, and it is not something other users are having. There is no help we can provide with this ourselves. However, thinking about this some more, if you are running the CQG platform connected to your same account, that is the reason for the disconnection. You cannot use both at the same time. At least we do not think so. Have a look at using the new CTS trading service interface we have: http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |