Support Board
Date/Time: Sat, 11 Jan 2025 09:45:24 +0000
Post From: SC keeps disconnecting...
| [2016-11-14 15:06:18] |
| |
|
These are the relevant messages: TT FIX Data: No heartbeat messages received from server. Sent Test Request message to server. | 2016-11-14 10:12:26 TT FIX Data: Disconnecting due to a loss of activity. No activity for at least 62 seconds. | 2016-11-14 10:14:16 * TT FIX Data: Sending a Logout message. Text = No response received after Test Request. | 2016-11-14 10:14:16 This is not something within our control. We recommend contacting your broker and having them change your account to use the CQG trading platform service instead of TT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |