Support Board
Date/Time: Sat, 11 Jan 2025 06:56:23 +0000
Post From: Socket (668) | Error received in OnConnect while connecting.
| [2016-11-08 16:04:06] |
| |
|
The problem remains exactly the same: SC Data - All Services | Using username 0 | 2016-11-08 11:14:30 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2016-11-08 11:14:30 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-11-08 11:14:30 Socket (256) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-11-08 11:14:51 Clearly there is some connectivity problem between Sierra Chart and the Sierra Chart Exchange Data Feed servers. Usually it is caused by a firewall. Try a different Internet service provider if you can. Or a different computer. Also, there is no need to provide all of the details that you did. We only need to see the Message Log and this is all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |