Support Board
Date/Time: Sat, 11 Jan 2025 06:58:21 +0000
Post From: Socket (668) | Error received in OnConnect while connecting.
| [2016-11-07 21:15:07] |
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These are the relevant messages: SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2016-11-07 21:57:16
Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-11-07 21:57:16 Socket (253) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-11-07 21:57:37 Clearly this is caused by a firewall on your side. Refer to help topic 1.2: Data/Trading Service Connection and Symbol Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |