Support Board
Date/Time: Sat, 11 Jan 2025 06:49:08 +0000
Post From: Socket (668) | Error received in OnConnect while connecting.
| [2016-11-07 20:27:23] |
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There are no problems with the Sierra Chart Exchange Data Feed servers. We suspect the problem is that you are not connecting to your Interactive Brokers Live account which is necessary to receive the real-time CME data. We will need to see the Message Log. Provide it by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |