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Date/Time: Sat, 11 Jan 2025 04:51:27 +0000



Post From: my sierra keeps reconnecting

[2016-10-29 18:51:57]
Sierra Chart Engineering - Posts: 104368
These are the different messages that we see when the disconnections occur:

CQG FIX Trading | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2016-10-28 11:23:52 (You are connected from another instance of Sierra Chart)

CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedBySelf | 2016-10-28 19:52:00 (This is unusual. It happens for no apparent reason)

socket (480) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-10-29 00:48:19 (This is a connectivity problem)

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing