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Date/Time: Sat, 11 Jan 2025 04:52:33 +0000



Post From: Extend Closes Until Future Intersection and Line Until Future Intersection ACSIL Function

[2016-10-26 05:20:37]
Sierra Chart Engineering - Posts: 104368
Respectfully, we are not going to get involved in post #11. That is a chargeable support request at 55 USD per hour. Take it or leave it. Please do not argue with us on this point. For the perspective of others, the account making the request is a high support load account to us and is through a broker which we receive very little from.

And even if you make referrals and use that as a cause to get extra support, we have no way to validate that, and still this is something we will not get involved in.

This is exactly the kind of support request that takes so much of our time from other development. And we know there is nothing wrong here. We do not know exactly what is going on in your scenario and are not willing to analyze it. Or even fully understand it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-26 10:54:25