Login Page - Create Account

Support Board


Date/Time: Sat, 11 Jan 2025 04:40:00 +0000



Post From: Switching to your data

[2016-10-21 19:17:23]
Sierra Chart Engineering - Posts: 104368
We are not sure why you would have a problem. This does not really make sense.

When you open a chart for a new symbol, historical data will be downloaded and when the download completes you will see the chart update in real time and even during the download, real-time data is being received. There should not be any problem with this.

At this point if you see the problem again, let us now and then we will use remote assistance to look into it at that time because otherwise it is really going to be hard for us to know what the specific issue is in your case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing